Privacy Policy

1. Information We Collect

FreeConvertPDFs.com is designed to minimize data collection while providing excellent service. Here's what we collect:

Files You Upload

• PDF documents and image files you choose to convert
• Files are processed temporarily and automatically deleted within 24 hours
• We never access, read, or store the content of your files
• All file processing happens on secure servers with SSL encryption

Technical Information

• IP address (for security and abuse prevention)
• Browser type and version
• Device type (mobile, desktop, tablet)
• Pages visited and time spent on our site
• Referring website (if you came from another site)

What We DON'T Collect

• Personal information (name, email, phone number)
• Account information (we don't require registration)
• Payment information (our service is completely free)
• Social media profiles or contacts
• Location data beyond general geographic region

2. How We Use Your Information

We use the minimal information we collect for these purposes:

• File Processing: To convert, compress, or merge your files as requested
• Service Improvement: To understand which tools are most popular and improve performance
• Security: To prevent abuse, spam, and malicious activity
• Technical Support: To diagnose and fix technical issues
• Legal Compliance: To comply with applicable laws and regulations

3. File Security and Deletion

Your file security is our top priority:

During Processing

• All files are transmitted using SSL/TLS encryption
• Files are processed on secure servers in protected data centers
• No human ever accesses or views your files
• Processing is automated and happens in isolated environments

Automatic Deletion

• Original files are deleted immediately after processing
• Converted files are available for download for 24 hours maximum
• All files are permanently deleted from our servers within 24 hours
• No backups or copies are retained

4. Cookies and Tracking

We use minimal cookies to improve your experience:

Essential Cookies

• Session cookies to maintain your conversion progress
• Security cookies to prevent abuse
• These cookies are necessary for the service to function

Analytics Cookies

• Google Analytics to understand site usage (anonymized)
• Performance monitoring to improve site speed
• You can opt out using browser settings or privacy tools

5. Third-Party Services

We work with trusted partners to provide our service:

• Cloud Infrastructure: AWS/Google Cloud for secure file processing
• Analytics: Google Analytics for usage statistics (anonymized)
• CDN: Cloudflare for fast, secure content delivery
• Monitoring: Error tracking services to maintain service quality

All partners are required to maintain the same privacy standards we do.

6. Data Sharing

We do not sell, rent, or share your personal information. We may share data only in these limited circumstances:

• Legal Requirements: When required by law, court order, or government request
• Security: To prevent fraud, abuse, or harm to our users or service
• Business Transfer: In the unlikely event of a merger or acquisition (users would be notified)

7. Your Rights

You have the following rights regarding your data:

• Access: Request information about data we have about you
• Deletion: Request deletion of your data (though we auto-delete files anyway)
• Correction: Request correction of inaccurate information
• Portability: Request a copy of your data in a portable format
• Objection: Object to processing of your data for certain purposes

8. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it immediately.

9. International Users

FreeConvertPDFs.com is operated from the United States. If you are accessing our service from outside the US, please be aware that your information may be transferred to, stored, and processed in the US where our servers are located.

10. Changes to This Policy

We may update this privacy policy from time to time. When we do:

• We'll update the "Last Updated" date at the top of this page
• For significant changes, we'll display a notice on our website
• Continued use of our service after changes constitutes acceptance